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Why can't my end-users see my Vv on their phones?

If your end-users are indicating that they can't see your Vv within the Visual Vocal smartphone VR app, there might be several reasons:

CAUSE FIX
Vv hasn't been published yet A Vv has to be published for anyone who is designated as a stakeholder or viewer to see the Vv. So go ahead and publish your Vv.
People were added to the project after the Vv was created. Currently, people who are added to a project after a Vv is created will not be able to be part of that Vv. As a workaround, after inviting new people to your project, duplicate the Vv and the new people should be able to use it. For information on duplicating a Vv, refer to the article, "Can I Duplicate A Vv?".
   
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